Privacy Policy

Privacy Policy – Payroll Mitra

At Payroll Mitra, we value your privacy and are committed to protecting the personal and business information shared with us. This Privacy Policy explains how we collect, use, store, process, and safeguard information when you visit our website, use our payroll and HRMS services, request a demo, contact our team, or interact with our platform. Payroll Mitra provides payroll processing, attendance management, leave management, compliance management, employee self-service, reporting, and related HR solutions for businesses across India.

1. Information We Collect

Personal Information

We may collect the following information when you fill out forms, request a demo, contact us, or use our services:

• Full Name
• Email Address
• Phone Number
• Company Name
• Designation
• Business Address
• Employee Information uploaded by customers
• Communication preferences

Business & Payroll Data

Customers using Payroll Mitra may provide:

• Employee master data
• Attendance records
• Leave records
• Salary structures
• Payroll details
• Bank information
• Statutory compliance data
• Tax-related information

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Analytics Data

2. How We Use Your Information

We use collected information to:

• Provide payroll and HRMS services
• Process payroll and attendance records
• Generate reports and payslips
• Maintain statutory compliance features
• Respond to inquiries and support requests
• Schedule product demonstrations
• Improve website functionality and user experience
• Send service updates and important notifications
• Ensure security, fraud prevention, and system monitoring
• Meet legal and regulatory obligations

3. Legal Basis for Processing

We process information based on:

• User consent
• Contractual obligations with customers
• Compliance with applicable laws
• Legitimate business interests such as service improvement and security

4. Cookies and Tracking Technologies

Payroll Mitra may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Maintain secure sessions

Users may disable cookies through browser settings; however, some website features may not function properly.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information.

Information may be shared with:

• Authorized service providers
• Cloud hosting providers
• Payment processing partners
• Government authorities when legally required
• Compliance and regulatory agencies

All third-party providers are required to maintain appropriate confidentiality and security measures.

6. Data Security

Payroll Mitra implements industry-standard security measures to protect information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

• Secure server infrastructure
• Encrypted data transmission
• Access controls and authentication
• Role-based permissions
• Regular security monitoring
• Backup and recovery procedures

While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be 100% secure.

7. Employee Data Processed on Behalf of Customers

Payroll Mitra acts as a service provider for customer organizations. Employee information uploaded by customers is processed according to customer instructions and applicable laws.

Organizations using Payroll Mitra are responsible for obtaining appropriate consent and providing privacy notices to their employees where required.

8. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Subject to applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of data
• Withdraw consent where applicable
• Restrict certain processing activities
• Request information regarding data usage

Requests may be submitted through the contact details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. Payroll Mitra is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites separately.

11. Children's Privacy

Payroll Mitra services are intended for businesses and professional users. We do not knowingly collect personal information from children under 18 years of age.

12. Compliance with Indian Laws

Payroll Mitra operates in accordance with applicable Indian laws and regulations relating to data protection, information technology, payroll processing, and employment-related record management.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business operations. Updated versions will be posted on this page with the revised effective date.

14. Contact Us